Culture & Team Administrator
We are seeking a dedicated Culture & Team Administrator to join our team at Tewkesbury Park who can provide high-quality administrative support across our People & Culture, Learning & Development functions across our luxury resort.
This role plays a key part in delivering an exceptional employee experience, ensuring all processes, communications and development initiatives reflect the resort’s culture, values and luxury service standards.
People & Culture Administration
- Partner with Heads of Department and the Hotel Manager to manage day-to-day payroll queries and support team administration and training coordination.
- Prepare and issue employment contracts, offer letters and induction documentation, ensuring a seamless and engaging onboarding experience.
- Coordinate pre-employment checks, including references and right-to-work verification.
- Maintain accurate, confidential and up-to-date employee records in line with GDPR and company policy.
- Manage employee records within Planday, including holidays and statutory entitlements.
- Support payroll processes, ensuring accurate and timely submission of time records and employee changes.
- Assist with visa and right-to-work administration, ensuring compliance with relevant legislation.
- Screen interviews
- Seek guidance where required to ensure employment law compliance and best practice is consistently applied.
Learning & Development Administration
- Coordinate, schedule, and track training programmes aligned with business culture and individual development plans.
- Maintain training records and individual employee training files, ensuring audit readiness.
- Support inductions and contribute to the development of learning materials, reflecting the resort’s culture and ethos.
- Monitor completion of mandatory training and provide reporting and insights to management.
- Assist in reviewing and updating employee handbooks, policies and procedures in line with best practice.
- Contribution to succession planning across departments.
Employee Experience & Operational Support
- Manage uniform ordering, distribution, and record-keeping, ensuring alignment with brand standards.
- Take a proactive role in welcoming new team members, helping to deliver engaging onboarding experiences in partnership with Heads of Department.
- Coordinate employee travel arrangements where required.
- Act as a first point of contact for People & Culture queries, offering a professional, approachable and supportive service.
- Support initiatives that promote employee engagement, wellbeing and development across the resort.
About You:
- Highly organised with strong administrative skills and attention to detail
- A confident communicator with a warm and approachable manner
- Passionate about people, culture, and employee experience
- Able to manage confidential information with discretion
- Proactive, adaptable and able to prioritise in a busy environment
- Previous experience in HR, People & Culture, or administration is desirable
Join our vibrant team at Tewkesbury Park where your skills will help shape our welcoming culture. If you’re passionate about hospitality and eager to contribute to an outstanding guest experience through excellent team support, we’d love to hear from you—apply now and become part of something special!
The nitty-gritty…
LOCATION: Tewkesbury Park, Gloucestershire, GL20 7DN
SALARY: £15.00 per hour
HOURS: Minimum 32 hours per week (negotiable) up to 40 hours per week
We’d love to hear from you…
WE’D LOVE TO HEAR FROM YOU…
Please send a copy of your CV with a covering note to Samantha Bond, Hotel Manager via email: [email protected]
